50% of Belgians won’t pay 5 euros to return online purchase

February 6, 2020

The high number of e-commerce returns also has an impact on traffic and air quality /Belga

Approximately half of Belgians would change their online buying behavior if 5 euros had to be paid to return orders. This is the conclusion of a study commissioned by the Federal Minister of Economy and Consumers, Nathalie Muylle (CD&V). “We think climate awareness is important, but returns are massive.” Established habit Returning parcels free of

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