{"id":177346,"date":"2025-11-03T12:15:20","date_gmt":"2025-11-03T11:15:20","guid":{"rendered":"https:\/\/newmobility.news\/?p=177346"},"modified":"2025-11-03T11:48:21","modified_gmt":"2025-11-03T10:48:21","slug":"frustrated-cowboy-customers-struggle-to-find-replacement-parts","status":"publish","type":"post","link":"https:\/\/newmobility.news\/en\/2025\/11\/03\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\/","title":{"rendered":"Frustrated Cowboy customers struggle to find replacement parts"},"content":{"rendered":"<p>The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.<\/p><p>As it happens, you sometimes have to wait months for spare parts, and their customer service does not always respond promptly, leaving your expensive Cowboy bicycle immobilized. The fact that Cowboy uniquely builds its bikes certainly does not make it easy for the company to help its frustrated customers.<\/p><div class=\"leaky_paywall_message_wrap\"><div id=\"leaky_paywall_message\">This content has been archived. <a href=\"https:\/\/newmobility.news\/en\/subscription\/\">Log in or Subscribe<\/a> to a level that has access to archived content.<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.As it happens, you sometimes have to wait months for [&hellip;]<\/p>\n","protected":false},"author":164,"featured_media":177377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[77170,52082,7,4],"tags":[],"class_list":["post-177346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-belgium","category-ebikes","category-mobility","category-top-stories-today"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=2560%2C1739&ssl=1",2560,1739,false],"thumbnail":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=300%2C204&ssl=1",300,204,true],"medium_large":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=640%2C435&ssl=1",640,435,true],"large":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=640%2C435&ssl=1",640,435,true],"1536x1536":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=1536%2C1043&ssl=1",1536,1043,true],"2048x2048":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=2048%2C1391&ssl=1",2048,1391,true],"trp-custom-language-flag":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=18%2C12&ssl=1",18,12,true],"related-thumb":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=640%2C480&ssl=1",640,480,true],"gform-image-choice-sm":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=300%2C300&ssl=1",300,300,true],"gform-image-choice-md":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=400%2C400&ssl=1",400,400,true],"gform-image-choice-lg":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=600%2C600&ssl=1",600,600,true],"mailchimp":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=560%2C380&ssl=1",560,380,true],"unipress-phone":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=640%2C100&ssl=1",640,100,true],"unipress-tablet":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1536%2C240&ssl=1",1536,240,true],"unipress-tablet-portrait":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1536%2C180&ssl=1",1536,180,true],"unipress-tablet-landscape":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=2048%2C180&ssl=1",2048,180,true],"unipress-smartphone":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1080%2C168&ssl=1",1080,168,true],"unipress-wide-screen":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=2560%2C180&ssl=1",2560,180,true]},"post_excerpt_stackable_v2":"<p>The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.As it happens, you sometimes have to wait months for spare parts, and their customer service does not always respond promptly, leaving your expensive Cowboy bicycle immobilized. The fact that Cowboy uniquely builds its bikes certainly does not make it easy for the company to help its frustrated customers.This content has been archived. Log in&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/newmobility.news\/en\/category\/belgium\/\" rel=\"category tag\">Belgium<\/a>, <a href=\"https:\/\/newmobility.news\/en\/category\/ebikes\/\" rel=\"category tag\">eBikes<\/a>, <a href=\"https:\/\/newmobility.news\/en\/category\/mobility\/\" rel=\"category tag\">Mobility<\/a>, <a href=\"https:\/\/newmobility.news\/en\/category\/top-stories-today\/\" rel=\"category tag\">Top Stories Today<\/a>","author_info_v2":{"name":"Luc Joris","url":"https:\/\/newmobility.news\/en\/author\/belga-5\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frustrated Cowboy customers struggle to find replacement parts - newmobility.news<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newmobility.news\/en\/2025\/11\/03\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frustrated Cowboy customers struggle to find replacement parts - newmobility.news\" \/>\n<meta property=\"og:description\" content=\"The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. 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