{"id":177346,"date":"2025-11-03T12:15:20","date_gmt":"2025-11-03T11:15:20","guid":{"rendered":"https:\/\/newmobility.news\/?p=177346"},"modified":"2025-11-03T11:48:21","modified_gmt":"2025-11-03T10:48:21","slug":"frustrated-cowboy-customers-struggle-to-find-replacement-parts","status":"publish","type":"post","link":"https:\/\/newmobility.news\/fr\/2025\/11\/03\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\/","title":{"rendered":"Les clients frustr\u00e9s de Cowboy ont du mal \u00e0 trouver des pi\u00e8ces de rechange"},"content":{"rendered":"<p>Les probl\u00e8mes financiers de la marque bruxelloise de v\u00e9los tendance et styl\u00e9s Cowboy ont peut-\u00eatre \u00e9t\u00e9 en grande partie r\u00e9solus par son rachat par le groupe fran\u00e7ais Rebirth. Cependant, pour les propri\u00e9taires de ses v\u00e9los \u00e9lectriques, l'incertitude r\u00e8gne toujours, ce qui conduit souvent au d\u00e9sespoir en cas de panne.<\/p><p>Il arrive parfois que vous deviez attendre plusieurs mois pour recevoir des pi\u00e8ces de rechange, et leur service client ne r\u00e9pond pas toujours rapidement, laissant votre co\u00fbteux v\u00e9lo Cowboy immobilis\u00e9. Le fait que Cowboy fabrique ses v\u00e9los de mani\u00e8re unique ne facilite certainement pas la t\u00e2che de l'entreprise pour aider ses clients frustr\u00e9s.<\/p><div class=\"leaky_paywall_message_wrap\"><div id=\"leaky_paywall_message\">Ce contenu a \u00e9t\u00e9 archiv\u00e9. <a href=\"https:\/\/newmobility.news\/fr\/subscription\/\">Connectez-vous ou inscrivez-vous<\/a> \u00e0 un niveau qui donne acc\u00e8s au contenu archiv\u00e9.<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.As it happens, you sometimes have to wait months for [&hellip;]<\/p>\n","protected":false},"author":164,"featured_media":177377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[77170,52082,7,4],"tags":[],"class_list":["post-177346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-belgium","category-ebikes","category-mobility","category-top-stories-today"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=2560%2C1739&ssl=1",2560,1739,false],"thumbnail":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=300%2C204&ssl=1",300,204,true],"medium_large":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=640%2C435&ssl=1",640,435,true],"large":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=640%2C435&ssl=1",640,435,true],"1536x1536":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=1536%2C1043&ssl=1",1536,1043,true],"2048x2048":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=2048%2C1391&ssl=1",2048,1391,true],"trp-custom-language-flag":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=18%2C12&ssl=1",18,12,true],"related-thumb":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=640%2C480&ssl=1",640,480,true],"gform-image-choice-sm":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=300%2C300&ssl=1",300,300,true],"gform-image-choice-md":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=400%2C400&ssl=1",400,400,true],"gform-image-choice-lg":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=600%2C600&ssl=1",600,600,true],"mailchimp":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=560%2C380&ssl=1",560,380,true],"unipress-phone":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=640%2C100&ssl=1",640,100,true],"unipress-tablet":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1536%2C240&ssl=1",1536,240,true],"unipress-tablet-portrait":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1536%2C180&ssl=1",1536,180,true],"unipress-tablet-landscape":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=2048%2C180&ssl=1",2048,180,true],"unipress-smartphone":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1080%2C168&ssl=1",1080,168,true],"unipress-wide-screen":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=2560%2C180&ssl=1",2560,180,true]},"post_excerpt_stackable_v2":"<p>The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.As it happens, you sometimes have to wait months for spare parts, and their customer service does not always respond promptly, leaving your expensive Cowboy bicycle immobilized. The fact that Cowboy uniquely builds its bikes certainly does not make it easy for the company to help its frustrated customers.This content has been archived. Log in&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/newmobility.news\/fr\/category\/belgium\/\" rel=\"category tag\">Belgium<\/a>, <a href=\"https:\/\/newmobility.news\/fr\/category\/ebikes\/\" rel=\"category tag\">eBikes<\/a>, <a href=\"https:\/\/newmobility.news\/fr\/category\/mobility\/\" rel=\"category tag\">Mobility<\/a>, <a href=\"https:\/\/newmobility.news\/fr\/category\/top-stories-today\/\" rel=\"category tag\">Top Stories Today<\/a>","author_info_v2":{"name":"Luc Joris","url":"https:\/\/newmobility.news\/fr\/author\/belga-5\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frustrated Cowboy customers struggle to find replacement parts - newmobility.news<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newmobility.news\/fr\/2025\/11\/03\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frustrated Cowboy customers struggle to find replacement parts - newmobility.news\" \/>\n<meta property=\"og:description\" content=\"The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.As it happens, you sometimes have to wait months for [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newmobility.news\/fr\/2025\/11\/03\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\/\" \/>\n<meta property=\"og:site_name\" content=\"newmobility.news\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/search\/top\/?q=newmobility.news\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-03T11:15:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg-1024x696.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"696\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Luc Joris\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@jorisvry\" \/>\n<meta name=\"twitter:site\" content=\"@jorisvry\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Luc Joris\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture est.\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/\"},\"author\":{\"name\":\"Luc Joris\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/#\\\/schema\\\/person\\\/9b4a04002179d83e5be74f13c664b722\"},\"headline\":\"Frustrated Cowboy customers struggle to find replacement parts\",\"datePublished\":\"2025-11-03T11:15:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/\"},\"wordCount\":651,\"publisher\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/newmobility.news\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/stores-more-1.jpg.png?fit=2560%2C1739&ssl=1\",\"articleSection\":[\"Belgium\",\"eBikes\",\"Mobility\",\"Top Stories Today\"],\"inLanguage\":\"fr-BE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/\",\"url\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/\",\"name\":\"Frustrated Cowboy customers struggle to find replacement parts - 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