{"id":184503,"date":"2026-04-14T12:20:13","date_gmt":"2026-04-14T10:20:13","guid":{"rendered":"https:\/\/newmobility.news\/?p=184503"},"modified":"2026-04-14T12:06:37","modified_gmt":"2026-04-14T10:06:37","slug":"brussels-airport-ombudsman-philippe-touwaide-fired","status":"publish","type":"post","link":"https:\/\/newmobility.news\/fr\/2026\/04\/14\/brussels-airport-ombudsman-philippe-touwaide-fired\/","title":{"rendered":"Le m\u00e9diateur de l'a\u00e9roport de Bruxelles, Philippe Touwaide, licenci\u00e9"},"content":{"rendered":"

Ce qui \u00e9tait pressenti depuis un certain temps est d\u00e9sormais officiel : Philippe Touwaide, m\u00e9diateur de l'a\u00e9roport de Bruxelles, a \u00e9t\u00e9 licenci\u00e9. M. Touwaide avait \u00e9t\u00e9 critiqu\u00e9 pour son manque de neutralit\u00e9 et son comportement personnel \u00e0 l'\u00e9gard de la direction de l'a\u00e9roport.<\/p>\n

Ce licenciement n'est pas une surprise. La Mobilit\u00e9 du Service public f\u00e9d\u00e9ral a recommand\u00e9 le licenciement de Touwaide apr\u00e8s sa condamnation, d\u00e9but avril, \u00e0 un an d'emprisonnement effectif pour avoir harcel\u00e9 le directeur g\u00e9n\u00e9ral de Brussels Airport, Arnaud Feist. En 2024, le m\u00e9diateur f\u00e9d\u00e9ral avait d\u00e9j\u00e0 \u00e9t\u00e9 condamn\u00e9 pour diffamation et harc\u00e8lement \u00e0 l'encontre de dirigeants d'a\u00e9roports.<\/p>\n

Deux probl\u00e8mes majeurs<\/h4>\n

En fait, deux probl\u00e8mes majeurs se posent \u00e0 Philippe Touwaide, chef du service de m\u00e9diation de l'a\u00e9roport de Bruxelles, cr\u00e9\u00e9 en 2002 \u00e0 la demande d'associations de d\u00e9fense de l'environnement et de riverains pour recueillir les plaintes relatives aux nuisances sonores et aux trajectoires de vol.<\/p>\n

Fin f\u00e9vrier, une enqu\u00eate de l'hebdomadaire francophone Le Vif a r\u00e9v\u00e9l\u00e9 que le nom de Touwaide \u00e9tait apparu comme administrateur du groupe d'action Union belge contre le bruit des avions (BUTV) dans la banlieue est, qui s'oppose aux nuisances sonores caus\u00e9es par l'a\u00e9roport - un conflit d'int\u00e9r\u00eats qui n'est pas autoris\u00e9.<\/p>\n

Le 1er avril, Touwaide a \u00e9galement \u00e9t\u00e9 condamn\u00e9 par le tribunal correctionnel de Bruxelles \u00e0 un an de prison sans sursis pour avoir intimid\u00e9 Arnaud Feist, le directeur g\u00e9n\u00e9ral de Brussels Airport. En outre, Touwaide avait d\u00e9j\u00e0 \u00e9t\u00e9 condamn\u00e9 en 2024 pour diffamation et harc\u00e8lement \u00e0 l'encontre de cadres de l'a\u00e9roport.<\/p>\n

Par exemple, le tribunal a constat\u00e9 que Touwaide avait bombard\u00e9 la direction de l'a\u00e9roport de Bruxelles de centaines de courriels et de messages textuels, parfois quotidiennement, \u00e0 des moments inopportuns et sur un ton agressif ou offensant.<\/p>\n

Touwaide a fait appel de la d\u00e9cision. Il a refus\u00e9 de faire d'autres commentaires, mais a r\u00e9p\u00e9t\u00e9 qu'il \u00e9tait victime d'une chasse aux sorci\u00e8res. Selon M. Touwaide, la situation au sein du groupe d'action, qui r\u00e9sultait de la n\u00e9gligence d'anciens dirigeants, a \u00e9galement \u00e9t\u00e9 r\u00e9solue en 2017.<\/p>\n

Principe de restructuration du service de m\u00e9diation<\/h4>\n

Suite \u00e0 la d\u00e9cision du m\u00e9diateur, le ministre a demand\u00e9 \u00e0 son employeur, le SPF Mobilit\u00e9, de prendre toutes les mesures n\u00e9cessaires \u00e0 la lumi\u00e8re de cette d\u00e9cision - Touwaide avait d\u00e9j\u00e0 \u00e9t\u00e9 suspendu pendant un mois. Plusieurs partis flamands, dont la N-VA et le Vlaams Belang, avaient \u00e9galement demand\u00e9 sa d\u00e9mission.<\/p>\n

Lundi, la d\u00e9mission a suivi. Le ministre de la Mobilit\u00e9 Jean-Luc Crucke (Les Engag\u00e9s), qui avait accept\u00e9 la proposition de suspension d'un mois, a soulign\u00e9 que le m\u00e9diateur doit poss\u00e9der une int\u00e9grit\u00e9 irr\u00e9prochable, mais aussi qu'il doit y avoir de la confiance.<\/p>\n

M. Crucke a \u00e9galement entam\u00e9 une r\u00e9vision de la loi de 2010 r\u00e9gissant le service de m\u00e9diation, dont les \u00e9l\u00e9ments cl\u00e9s sont les suivants : un mandat de cinq ans, l'ind\u00e9pendance financi\u00e8re, un conseil d'administration bilingue, une d\u00e9finition claire de ses responsabilit\u00e9s et la possibilit\u00e9 d'\u00e9mettre des recommandations.<\/p>\n

\u2018Barri\u00e8re institutionnelle\u2019<\/h4>\n

Le bureau du m\u00e9diateur pour l'a\u00e9roport de Bruxelles National re\u00e7oit des dizaines de milliers de plaintes chaque ann\u00e9e, avec un pic de pr\u00e8s de 7 millions en 2009. M. Touwaide s'est r\u00e9guli\u00e8rement plaint de son impuissance et du fait que ses recommandations n'\u00e9taient pas suivies, telles que la construction d'une station d'\u00e9puration des eaux us\u00e9es. barri\u00e8re anti-bruit<\/a> autour de la zone a\u00e9roportuaire ou d'un hangar d'essai couvert.<\/p>\n

En cons\u00e9quence, il semble que l'affaire Touwaide soit devenue avant tout un dossier dans lequel les querelles personnelles et les frustrations professionnelles se sont compl\u00e8tement entrem\u00eal\u00e9es.<\/p>\n

Par exemple, M. Touwaide a insist\u00e9 sur le fait que la Belgique ne dispose toujours pas d'une loi f\u00e9d\u00e9rale sur l'aviation qui fixe d\u00e9finitivement les trajectoires de vol et les normes de bruit - une des raisons pour lesquelles les r\u00e9sidents et la R\u00e9gion bruxelloise continuent d'exiger des astreintes. Dans le m\u00eame temps, le gouvernement utilise syst\u00e9matiquement toutes les proc\u00e9dures d'appel possibles pour retarder le paiement ou faire annuler les astreintes.<\/p>\n

Il \u00e9tait \u00e9galement un farouche opposant au nombre \u00e9lev\u00e9 de vols de nuit (effectu\u00e9s avec des avions obsol\u00e8tes) et \u00e0 la m\u00e9thode utilis\u00e9e pour calculer les contours de bruit. De plus, s'il peut faire des recommandations, le gouvernement et l'a\u00e9roport ne sont pas oblig\u00e9s de les mettre en \u0153uvre.<\/p>","protected":false},"excerpt":{"rendered":"

What had been in the works for a while has now become official: Brussels Airport Ombudsman Philippe Touwaide has been fired. Touwaide had come under fire for his lack of neutrality and his personal conduct toward the airport’s top management. The dismissal comes as no surprise. The Federal Public Service Mobility has recommended Touwaide’s dismissal […]<\/p>\n","protected":false},"author":164,"featured_media":184531,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[77152,77170,29,25,7,4],"tags":[],"class_list":["post-184503","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aviation","category-belgium","category-environment","category-legislation","category-mobility","category-top-stories-today"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=1974%2C1556&ssl=1",1974,1556,false],"thumbnail":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=300%2C236&ssl=1",300,236,true],"medium_large":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=640%2C504&ssl=1",640,504,true],"large":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=640%2C504&ssl=1",640,504,true],"1536x1536":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=1536%2C1211&ssl=1",1536,1211,true],"2048x2048":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=1974%2C1556&ssl=1",1974,1556,true],"trp-custom-language-flag":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=15%2C12&ssl=1",15,12,true],"related-thumb":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=640%2C480&ssl=1",640,480,true],"gform-image-choice-sm":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=300%2C300&ssl=1",300,300,true],"gform-image-choice-md":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=400%2C400&ssl=1",400,400,true],"gform-image-choice-lg":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=600%2C600&ssl=1",600,600,true],"mailchimp":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=560%2C441&ssl=1",560,441,true],"unipress-phone":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=640%2C100&ssl=1",640,100,true],"unipress-tablet":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=1536%2C240&ssl=1",1536,240,true],"unipress-tablet-portrait":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=1536%2C180&ssl=1",1536,180,true],"unipress-tablet-landscape":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=1974%2C180&ssl=1",1974,180,true],"unipress-smartphone":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=1080%2C168&ssl=1",1080,168,true],"unipress-wide-screen":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?resize=1974%2C180&ssl=1",1974,180,true]},"post_excerpt_stackable_v2":"

What had been in the works for a while has now become official: Brussels Airport Ombudsman Philippe Touwaide has been fired. Touwaide had come under fire for his lack of neutrality and his personal conduct toward the airport’s top management. The dismissal comes as no surprise. The Federal Public Service Mobility has recommended Touwaide’s dismissal after he was sentenced in early April to one year of actual imprisonment for harassing the CEO of Brussels Airport, Arnaud Feist. In 2024, the federal ombudsman had already been convicted of defamation and harassment against airport executives. Two major issues In fact, there were…<\/p>\n","category_list_v2":"Aviation<\/a>, Belgium<\/a>, Environment<\/a>, Legislation<\/a>, Mobility<\/a>, Top Stories Today<\/a>","author_info_v2":{"name":"Luc Joris","url":"https:\/\/newmobility.news\/fr\/author\/belga-5\/"},"comments_num_v2":"0 comments","yoast_head":"\nBrussels Airport Ombudsman Philippe Touwaide fired - newmobility.news<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newmobility.news\/fr\/2026\/04\/14\/brussels-airport-ombudsman-philippe-touwaide-fired\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Brussels Airport Ombudsman Philippe Touwaide fired - newmobility.news\" \/>\n<meta property=\"og:description\" content=\"What had been in the works for a while has now become official: Brussels Airport Ombudsman Philippe Touwaide has been fired. Touwaide had come under fire for his lack of neutrality and his personal conduct toward the airport’s top management. The dismissal comes as no surprise. The Federal Public Service Mobility has recommended Touwaide’s dismissal […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newmobility.news\/fr\/2026\/04\/14\/brussels-airport-ombudsman-philippe-touwaide-fired\/\" \/>\n<meta property=\"og:site_name\" content=\"newmobility.news\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/search\/top\/?q=newmobility.news\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-14T10:20:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2026\/04\/Untitled.png?fit=1974%2C1556&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1974\" \/>\n\t<meta property=\"og:image:height\" content=\"1556\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Luc Joris\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@jorisvry\" \/>\n<meta name=\"twitter:site\" content=\"@jorisvry\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Luc Joris\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture est.\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/\"},\"author\":{\"name\":\"Luc Joris\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/#\\\/schema\\\/person\\\/a31e684b1039b4a94985a9aae156f28b\"},\"headline\":\"Brussels Airport Ombudsman Philippe Touwaide fired\",\"datePublished\":\"2026-04-14T10:20:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/\"},\"wordCount\":618,\"publisher\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/newmobility.news\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Untitled.png?fit=1974%2C1556&ssl=1\",\"articleSection\":[\"Aviation\",\"Belgium\",\"Environment\",\"Legislation\",\"Mobility\",\"Top Stories Today\"],\"inLanguage\":\"fr-BE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/\",\"url\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/\",\"name\":\"Brussels Airport Ombudsman Philippe Touwaide fired - newmobility.news\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/newmobility.news\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Untitled.png?fit=1974%2C1556&ssl=1\",\"datePublished\":\"2026-04-14T10:20:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/#breadcrumb\"},\"inLanguage\":\"fr-BE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-BE\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/2026\\\/04\\\/14\\\/brussels-airport-ombudsman-philippe-touwaide-fired\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/newmobility.news\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Untitled.png?fit=1974%2C1556&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/newmobility.news\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Untitled.png?fit=1974%2C1556&ssl=1\",\"width\":1974,\"height\":1556,\"caption\":\"Federal Airport Ombudsman Philippe Touwaide has been forced to step down. 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Touwaide had come under fire for his lack of neutrality and his personal conduct toward the airport’s top management. The dismissal comes as no surprise. 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