{"id":177346,"date":"2025-11-03T12:15:20","date_gmt":"2025-11-03T11:15:20","guid":{"rendered":"https:\/\/newmobility.news\/?p=177346"},"modified":"2025-11-03T11:48:21","modified_gmt":"2025-11-03T10:48:21","slug":"frustrated-cowboy-customers-struggle-to-find-replacement-parts","status":"publish","type":"post","link":"https:\/\/newmobility.news\/nl\/2025\/11\/03\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\/","title":{"rendered":"Gefrustreerde klanten van Cowboy hebben moeite om vervangende onderdelen te vinden"},"content":{"rendered":"<p>De financi\u00eble problemen van het trendy, stijlvolle Brusselse fietsenmerk Cowboy zijn misschien grotendeels opgelost door de overname door de Franse fietsgroep Rebirth. Toch blijven het voor eigenaars van e-bikes onzekere tijden die vaak tot wanhoop leiden bij pech.<\/p><p>Soms moet je maanden wachten op reserveonderdelen en de klantenservice reageert niet altijd even snel, waardoor je dure Cowboy-fiets niet meer functioneert. Het feit dat Cowboy zijn fietsen op unieke wijze bouwt, maakt het voor het bedrijf zeker niet gemakkelijk om gefrustreerde klanten te helpen.<\/p><div class=\"leaky_paywall_message_wrap\"><div id=\"leaky_paywall_message\">Deze inhoud is gearchiveerd. <a href=\"https:\/\/newmobility.news\/nl\/subscription\/\">Inloggen of abonneren<\/a> tot een niveau dat toegang heeft tot gearchiveerde inhoud.<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.As it happens, you sometimes have to wait months for [&hellip;]<\/p>\n","protected":false},"author":164,"featured_media":177377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[77170,52082,7,4],"tags":[],"class_list":["post-177346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-belgium","category-ebikes","category-mobility","category-top-stories-today"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=2560%2C1739&ssl=1",2560,1739,false],"thumbnail":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=300%2C204&ssl=1",300,204,true],"medium_large":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=640%2C435&ssl=1",640,435,true],"large":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=640%2C435&ssl=1",640,435,true],"1536x1536":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=1536%2C1043&ssl=1",1536,1043,true],"2048x2048":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=2048%2C1391&ssl=1",2048,1391,true],"trp-custom-language-flag":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=18%2C12&ssl=1",18,12,true],"related-thumb":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=640%2C480&ssl=1",640,480,true],"gform-image-choice-sm":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=300%2C300&ssl=1",300,300,true],"gform-image-choice-md":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=400%2C400&ssl=1",400,400,true],"gform-image-choice-lg":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=600%2C600&ssl=1",600,600,true],"mailchimp":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?fit=560%2C380&ssl=1",560,380,true],"unipress-phone":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=640%2C100&ssl=1",640,100,true],"unipress-tablet":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1536%2C240&ssl=1",1536,240,true],"unipress-tablet-portrait":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1536%2C180&ssl=1",1536,180,true],"unipress-tablet-landscape":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=2048%2C180&ssl=1",2048,180,true],"unipress-smartphone":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=1080%2C168&ssl=1",1080,168,true],"unipress-wide-screen":["https:\/\/i0.wp.com\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg.png?resize=2560%2C180&ssl=1",2560,180,true]},"post_excerpt_stackable_v2":"<p>The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.As it happens, you sometimes have to wait months for spare parts, and their customer service does not always respond promptly, leaving your expensive Cowboy bicycle immobilized. The fact that Cowboy uniquely builds its bikes certainly does not make it easy for the company to help its frustrated customers.This content has been archived. Log in&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/newmobility.news\/nl\/category\/belgium\/\" rel=\"category tag\">Belgium<\/a>, <a href=\"https:\/\/newmobility.news\/nl\/category\/ebikes\/\" rel=\"category tag\">eBikes<\/a>, <a href=\"https:\/\/newmobility.news\/nl\/category\/mobility\/\" rel=\"category tag\">Mobility<\/a>, <a href=\"https:\/\/newmobility.news\/nl\/category\/top-stories-today\/\" rel=\"category tag\">Top Stories Today<\/a>","author_info_v2":{"name":"Luc Joris","url":"https:\/\/newmobility.news\/nl\/author\/belga-5\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frustrated Cowboy customers struggle to find replacement parts - newmobility.news<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newmobility.news\/nl\/2025\/11\/03\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\/\" \/>\n<meta property=\"og:locale\" content=\"nl_BE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frustrated Cowboy customers struggle to find replacement parts - newmobility.news\" \/>\n<meta property=\"og:description\" content=\"The financial problems of the trendy, stylish Brussels bicycle brand Cowboy may have been mainly resolved by its takeover by the French bicycle group Rebirth. Still, for owners of its e-bikes, these remain uncertain times that often lead to despair in the event of a breakdown.As it happens, you sometimes have to wait months for [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newmobility.news\/nl\/2025\/11\/03\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\/\" \/>\n<meta property=\"og:site_name\" content=\"newmobility.news\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/search\/top\/?q=newmobility.news\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-03T11:15:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newmobility.news\/wp-content\/uploads\/2025\/11\/stores-more-1.jpg-1024x696.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"696\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Luc Joris\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@jorisvry\" \/>\n<meta name=\"twitter:site\" content=\"@jorisvry\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"Luc Joris\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/\"},\"author\":{\"name\":\"Luc Joris\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/#\\\/schema\\\/person\\\/9b4a04002179d83e5be74f13c664b722\"},\"headline\":\"Frustrated Cowboy customers struggle to find replacement parts\",\"datePublished\":\"2025-11-03T11:15:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/\"},\"wordCount\":651,\"publisher\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/newmobility.news\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/stores-more-1.jpg.png?fit=2560%2C1739&ssl=1\",\"articleSection\":[\"Belgium\",\"eBikes\",\"Mobility\",\"Top Stories Today\"],\"inLanguage\":\"nl-BE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/\",\"url\":\"https:\\\/\\\/newmobility.news\\\/2025\\\/11\\\/03\\\/frustrated-cowboy-customers-struggle-to-find-replacement-parts\\\/\",\"name\":\"Frustrated Cowboy customers struggle to find replacement parts - 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