Mobi 2.0: the AI chatbot that finally understands train passengers
January 22, 2026
The Belgian public railway company NMBS/SNCB is launching Mobi 2.0, its updated AI chatbot. The virtual assistant is designed to help train passengers with questions about their journey 24/7. According to NMBS/SNCB, the revamped virtual assistant answers 90% of all questions correctly. The railway company says that it is one of the first large-scale GenAI […]