TA and ADAC: ‘users should delete personal data in rental or shared cars’
Belgian consumer defense organization, Test-Achat/Test-Aankoop, and German motorists association, ADAC, have taken a closer look at the personal data shared between cars and smartphones. Both organizations advise users to erase their personal information from all rental or shared cars, but their study points out the difficulties of erasing such data.
Personal information, especially its use without consent, is at the center of many controversies these days. Belgian consumer defense organization, Test-Achat/Test-Aankoop, and German motorists association, ADAC, have looked at the risk of leaving personal data in rental cars, shared-cars, or cars to be sold.
Hard to erase
Whether it is a car the user has rented on holiday, a few miles in the city, or a second-hand car is sold, the Belgian and German associations strongly believe that personal data should be erased. Recent infotainment systems keep information shared from smartphones and other online connexion data for streaming services.
A study conducted by the two actors found that erasing is sometimes easier said than done. Test-Achat/Test-Aankoop noted that Opel’s infotainment system required four steps for the data deletion process but that some other brands ask for much more complex procedures.
That’s why TA and ADAC ask for a compulsory deletion or a mandatory return to factory settings every time a rental car or shared car changes hands. It should be the same for second-hand cars. For that matter, both organizations ask manufacturers to simplify the ‘reset to factory setting’ function.