Bolt launches PRM taxi service in Brussels

Bolt, an Estonian mobility company that offers ride-hailing, micro-mobility rental, and car-sharing services, among other things, expands its service range in Brussels with the launch of a category dedicated to Persons with Reduced Mobility (PRM), underscoring its commitment to more inclusive urban mobility.

The new category includes 30 vehicles specially equipped to meet accessibility needs, operated by 40 drivers trained to provide a safe and comfortable service.

Freedom of movement for everyone

“In line with our values at Bolt, we believe that true freedom of movement should be universal,” says Laurent Pants, Country Manager of Bolt Belgium. “People with reduced mobility still face challenges finding reliable and comfortable transport solutions in Brussels. Our PRM category aims to improve this: we want everyone to have the opportunity to move around the city with ease.”

The new category is available in the app today for users and complements Bolt’s existing taxi service offerings.

In August last year, the company launched a reduced fare for students, job seekers, and people dependent on one of the 19 Brussels Social Services.

One of the four remaining

By Bolt’s own account, it is one of the largest micro-mobility providers in Europe.

Together with Dott, Voi was selected by the Brussels Region at the end of last year as the only operators still allowed to rent shared e-scooters there. Following support proceedings before the Court of First Instance in Brussels, companies Voi and Lime were granted permission to continue renting their shared e-scooters in the region until their license expires.

According to the office of Brussels Mobility Minister Elke Van den Brandt, Lime’s license expires on July 3, 2025, and Void’s on August 23 this year.


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